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Article: We're upgrading!

We're upgrading!

We're upgrading!

You may have noticed some cheeky changes to the website over the weekend!

Well, the best is yet to come. We are on the improvement train baby!

As you know, we are constantly striving to be better - a better ordering experience, better meals, to how you receive and enjoy your meals throughout the week.

For the last month, we have been brainstorming ways to improve how we serve you each and every week while also maintaining our functionality in this forever costs-increasing world.

With this, we have made some changes that you need to be aware of.

Firstly, we have changed the menu from having 5 meals a week to 4 meals a week. 

This allows us to offer you more diverse order options as well as maintaining your diverse menu. You can now order your meals in Balanced Meal Bundles and select 2, 4, 6, 8, 10, or 12 meals. Gym Bundles has had the same improvements. If you have a subscription, your subscription will remain the same.

Another improvement to your ordering process is that your order options can all be found on one product page rather than previously where there was 4! Talk about streamline! 

We recognise we still have some improvements to make with your order process so that you don't have to place your meal selection in the comment on your cart but we aim to have this sorted very soon! We thank you for your patience while we continue to work on this.

These changes allow us to provide you with diverse, gut-loving, delicious meals while also managing staff and production costs!

On the website, we have made updates to every page and hope that it has made our vision and 'what to expect' of your Balance Me experience smoother and clearer than before. As always we would love your feedback on what you think and how we could make it even better for you.

Leave a comment below!

Olivia 

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